ARCUSplus offers support in strengthening your retention management (‘after care’) for existing companies and investors. We ensure that an approach, that often seems rather ad hoc and reactive, is transformed into a proactive and structured strategy. In the end, your team will deliver more added value and herewith improve the quality of the local or regional business climate and reducing risks of relocation of companies.
In close cooperation with you and your team we will decide for the key tasks, accounts, tools, and partners for your retention management. Our approach starts with a diagnosis of the current situation. This helps to get a razor-sharp view of the bottlenecks that need to be addressed. We then formulate the real priorities and determine which tasks are crucial and which are not. We use a hands-on and interactive approach. Your strategy is ultimately translated into a tailor-made account plan or aftercare-strategy.
Our added value
Based on our Triple-A methodology (Analysis -> Approach -> Action) we will improve the performance of your retention management or investor relations (IR). We identify tailor-made strategic directions for better work processes, the prioritization of your accounts, the most powerful instruments to be deployed and the right partners and networks to cooperate with. Some of the deliverables are:
- Improving internal and external support (and visibility) for retention management;
- Strategic approach, less ‘hit-and-run’;
- Capacity to focus on your ‘key or strategic accounts’;
- Improving engagement and relationships with investors;
- Strengthening investment attraction and innovation;
- Potential job growth by retention and expansion projects;
Improving service levels; - Ultimately: a stronger local and regional economy!
Our clients
We help cities, regions as well as business locations and ports in professionalizing their retention management or investor relations.